Know, Care, Serve

Today we had a follow up meeting with our CRL training mentor to discuss out team meeting and the response.  Earlier this month our team met to share and celebrate each other’s achievements and struggles.  As the leader of the meeting I shared a very difficult personal challenge my family is undergoing and how this was affecting me in and out of work and opened the floor to others who wanted to share as well.  As expected, some individuals were not comfortable with opening up and sharing but to my surprise there were some that very unexpectedly that did it was amazing.  It was out of character for them and it caught others off guard.  They exposed themselves and others cared for their struggles.  As a leader I learned just a little bit more on how I can better care and serve and hope as we continue on this journey that everyone will open up and share and allow the rest of us to care. 

Please contact me at david.labbe@comcast.net

David

Carpe Diem

Seize the day!  This is the call to all my Loan Officers for the past three months as rates continue their plunge to historic lows.  Every current customer that we closed in the last year has been contacted to consider lowering their payments even further with new calls coming in at record levels adding to the frenzy.  As RMS looks to the future and Fed predicting low rates continuing into 2013, we have added support staff  to every sales team.  Today a loan officer assistant and a processor reside on every direct team to streamline the process and add to our dedication to compliance and quality assurance.  The sales process is becoming faster allowing LO's to maximize their potential and close more loans per month then every before. Please contact me at david.labbe@comcast.net

Focus on Success

Imagine the results you could have if you could be focused on a consistent basis.  How much more could you complete each day and possibly fee up more time for the personal balance we all strive to achieve.  The problem with most sales people is not that they don't want to succeed it's that they don’t have an organized plan of attack to get to where they want to go and remaining focused on the short and long term goal.  Here are some points from JUST SELL- Focus that will help you stay on track and focus your individual goals.

• Establish Focus Hours:  These are the "money hours". The highly productive times during the day your primary focus is new sales.  For me these hours were the mornings.  No one could divert my attention when I was in the sales zone.  Until I had my one sale every day I was in sales mode.  If I did not get my sale in the morning and had to shift focus to other tasks as the day progressed, the sale still had to be made before I went home.  Find your money hours and don’t let anything take you away from your daily sale.
• Avoiding distractions:  Distractions come in many forms; co-workers chatting, internet, social sites, personal phones, ect.  Anything that is not directly related to you completing your sale, processing your deals or networking your lead resource is a distraction to you being successful.  It's easy to fall into bad habits but if you keep your written goals in sight you can catch yourself when you get off track. Please contact me at david.labbe@rmsmortgage.com or 508-717-6108